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July 2007 Newsletter - www.mycomputerangel.com

Graduated & Advertising!
It has finally happened. I graduated in May 2007 with an MA in Mental Health Counseling and a certificate in Marriage and Family Therapy. Thus far I have not been actively looking for work in the Mental Health field, as agency work is not financially practical (seems it would drop us to poverty level WITH a Masters!) so I have contributed time as a Volunteer at the House Next Door in Deltona on Mondays. Thank you for the support and encouragement - it feels good to put the MA at the end of my name (now we work on the DR.)

That being said, my schedule is open. I have taken on classes at the International Academy of Design and Technology (teaching Web Fundamentals and College Success) two days a week, but have quite a bit of flexibility. Please remember that if you refer someone to me - it may be months before your next time with me, but I intend to give $20 off your next session - so REMIND ME. I need the referrals and love the support!

This Quarter's newsletter has a lot regarding productivity with EMAIL, something I am often working with clients on. Take a look...

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Windows Vista (to try or not to try) - I was bold and took the risk early at the release of Vista to install it on my own system. I spent two months meandering through all the wiz-bangs and Uh-ohs. Finally, I concluded that despite upgrades on my system, two months was just enough time to frustrate me. If you are running business software such as Quickbooks, Quicken, ACT, or other more intensive software, be aware your system really needs 2 gig to run VISTA and your software. Additionally, despite words on our software that says
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"Vista Compatible" that doesn't mean "Vista Functional." As much as I loved the interface, it wasn't worth the slow down and frustration. Essentially, most computers come with Vista installed. I have had numerous clients call and ask - "Do I get Vista?" only to find the choice was slim (no thanks to Microsoft). Even Dell won't sell you a machine with XP unless you go to the Small Business section to order it - and you end up with a monster heat-generating machine that stands as tall as a toddler. This has been remedied by trips to CompUSA to request an XP based machine - and after much-ado by clients, they finally set up a section of XP Professional machines. So, XP is still out there, but the world has made it a bit of a challenge to get our paws on. Let me know if you need a machine and I can help you do the shopping.
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Summer Adventures? Use Evite.com!
Summer is the time for reunions, parties, and travel. This year I got adventurous and planned two events using Evite.com - which allows you to set up an event, invite attendees, assign potluck items (make a list and as people sign up for items they are removed from the list) and arrange accommodations and carpools.
evite.com
It was wonderful reading responses to my Evites from those who could or could not attend, and I had a list of attendees and guests that allowed me to plan appropriately. Everything is done through e-mail. And let's face it, that just makes everything so much more convenient. You don't have to worry about buying invitations, addressing the envelopes or spending all that money on stamps. You just enter in the e-mail addresses of your friends or family and the same invite goes out to everyone. It really is just too simple.  What a great way to increase productivity!
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Do you control your Email or does it control YOU?
Tips to increase productivity..(Taken from LifeHacker, © 2007)

How many times in a day do we get going on a project only to hear that twinkle that indicates fresh email has emerged and then stopped our train of thought to scan and decide what to do with the new messages, often deciding we can back to it until it is buried beneath a days worth of other emails that have distracted us? With a large portion of our time eaten by emails and responses, here are some tips from LifeHacker that I have found useful.

  • Determine your Purpose: Every email message has a specific purpose - either conveying information or requesting actions from the recipient. Know what you expect to get out of the exchange - keep it brief and simple.
  • Use an Informative Subject Line - Make the subject relevant to the purpose just like a headliner in the newspaper. At Webskinz we started adding "To Do" at the start of the subject with the client name so I can easily sort emails by items to do and then client.
    • Examples of BAD Subject lines:
      • Hi!
      • Just wanted to tell you
      • RE:
      • Can you do me a favor?
      • IMPORTANT!!
    • Examples of GOOD Subject lines:
      • Tomorrow's Meeting at Darden
      • Questions about Monday's Presentation
      • QUESTION: May I quote you in an article?
      • FYI: Out of the office Thursday
      • REQUEST: Pls comment on the proposed redesign layout
      • IMPORTANT: Must fax contract before 3pm today
    • Notice the optional use of prefixes (FYI, Request, Question) that convey the type of message type before addressing the content in the rest of the line. They can be shortened to Q (?), IMPT, REQ.
  • Put your Messages on a Diet - never assume that your emails come out the way you send them. Differing speeds and size limits for other user may prevent your message from getting across.
    • If attaching photos, be sure to rotate them to the correct orientation and resize them (they should be less than 800kb each).
    • Don't assume everyone has HTML enabled (HTML is what makes your emails pretty with smilies, colors, changes in font size, backgrounds, etc)- savvy users often turn this off in order to avoid marketing trackers and long message downloads.
    • In some emails, a long web site address that wraps in the message may be unclickable. Use a service like TinyURL.com to shorten that address before you send your message.
  • Don't forget the Attachment - If you are prone to dashing off an email without the attachment, make a habit of attaching your file before you write the message. Additionally, a plug-in for Microsoft Outlook (free trial, $20 a license) available at EmailAddressManager.com notifies you when you try to send a message with the word "attached" or "attachment" in it and not file is attached.
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Updates on Rates
Type Computers Rate
Home User 1 computer $60/hr (2 hour minimum)
Small Office 2+ computers $75/hr (2 hour minimum)
Home Office 2+ computers $75/hr (2 hour minimum)
Special Trip
1+computers $75/hr + $10 travel fee
(less than 1 hour)
Phone Support
$50/hr calculated by 1/4 hour
Referrals If I get a new client from a referral you made, your next appointment will be reduced by $20. Let me know if I haven't honored this as I often get busy with a handful of new clients and they don't always tell me. I will also give them a $20 discount if they let me know you referred them! Let your friends know!!
Some Great Places to Visit Online

Please be prepared to get emails from help@mycomputerangel.com -
and make sure I don't fall into your spam folders!
Don't be surprised if you see an email from evtechie@gmail.com - as I also use that account when I don't have my system available.


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You can always contact me
For HELP - For ADVICE
OR to make an APPOINTMENT!

Evelyn Dufner
407-312-0901
(the computer angel)

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Reset the Nickname or Autocomplete on Emails in OUTLOOK

I have had many clients add this one to their list when I visit and thus far I hadn't had the answer - until NOW. Direct from Microsoft's Knowledge base

Microsoft Outlook maintains a nickname list that is used by both the automatic name checking and the automatic completion features. The nickname list is automatically generated as you use Outlook. If the nickname cache is corrupted, Outlook may not be able to identify recipients, may offer incorrect recipients when automatically completing the e-mail address, or may send the message to the wrong person.

Use the following steps to reset the Outlook nickname cache for Microsoft Windows XP.
1. Quit Outlook.
2. Click Start, and then click Search.
3. In the Search Companion left-side panel, click All files or folders.
4. In the All or part of the file name: box, type *.NK2.
5. In the Look In box, click to select your local hard disk.
6. Click More advanced options, click to select Search hidden files and folders check box.
7. Click Search.
8. Right-click the .NK2 file with the name of the profile that you want to reset, and then click Rename.
9. Rename the file to profilename.bak, and then press ENTER.
10. Quit Windows Explorer.
11. Restart Outlook.
Outlook will generate a new nickname cache. Yes - a bit like starting from scratch, but it will fill in very soon!
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